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Getting to Tomten

Located near Sapporo city, New Chitose International Airport is approximately 2 hours’ drive from Hirafu town, Niseko’s busiest hub.




Tomten recommends several reliable coach services between New Chitose Airport and the Hirafu Welcome Centre, where a Tomten representative will be waiting to whisk you to your accommodation.


Bus times are scheduled to meet all major international and connecting flights, and Tomten Guest Services will ensure you are booked on a service that suits your arrival time. Bus transportation takes approximately 2.5 hours.


Hokkaido Resort Liner


Price: TBC SEP 2018 – ¥4,000 Adult and ¥3,000 Child 2017-18 One Way Rates
Travel time: 2.5 – 3hrs
Notes: Rest stop at Bifue pass, and stops at Rusutsu Resort between New Chitose Airport and Niseko area. Guests cannot journey between Niseko and Rusutsu only on this service. Service will not stop at Rusutsu Resort with prior booking.
Link to current timetable: AVAILABLE SEP 2018


Niseko Big Runs Bus


Price: TBC SEP 2018
Travel time: 3hrs
Notes: Includes rest stop and stop at Rusutsu Resort TBC with new timetable release.
Link to current timetable: AVAILABLE SEP 2018





The New Chitose train station is located on the ground floor of the airport complex. The station offers a multi-lingual help desk and ticket machines with English options, where you can buy a ticket to Kutchan station for ¥2,630.


Guests will be asked to transfer at Otaru station in order to board the final leg of their journey to Kutchan station.


On arrival at Kutchan station, taxis are usually available near the front entrance, with a taxi office opposite the station.
Your Tomten Guest Services Representative can assist to arrange a taxi for the approximately 15-minute journey from Kutchan station to Tomten Lodge once you have arrived, however it is typically faster to book direct with Taxi Caller app or hop into a waiting taxi outside of the station entrance.


Train ticket price: ¥2,630
Travel time New Chitose Airport – Kutchan Station: 3hrs
Approximate taxi cost Kutchan Station – Hirafu hotel: ¥3,000
Train timetable: e-timetable06.pdf , or input you details in the Hyperdia search function:
Notes: Guests must change at Otaru for trains bound for Kutchan



Private Transfer


Tomten’s trusted private transfer providers will collect you from the Arrivals Gate at New Chitose Airport and transport you directly to the lodge.


A range of providers is available to suit your needs.


Mark One Private Transfer
Price: ¥29,500 – ¥66,000 depending on vehicle and route
Travel Time: 2hrs Door to Door
Notes: Includes English speaking Meet & Greet Service at airport arrivals. Choose from standard taxi, luxury vehicles to large buses.


Yohtei Taxi Private
Transfer Price: ¥29,000 – ¥59,900 depending on vehicle and route
Travel Time: 2hrs Door to Door
Notes: Japanese chauffeur will greet you with a name card at airport arrivals. Choose from standard taxi, larger minivan to minibuses.


Price: ¥85,700 depending on vehicle and route
Travel Time: 2hrs Door to Door
Notes: Luxury vehicle including English speaking attendant and local Hokkaido snacks.

Getting around Niseko

Tomten is located within easy strolling distance of Annupuri’s main dining and nightlife rea. Several transportation options are available for those travelling to neighbouring Grand Hirafu or elusive restaurants.



Several taxi transfer companies operate within Hirafu, and due to high demand in peak hours and language barriers it is advisable to ask Tomten to reserve a car for you in advance. It is possible to book Sprint Taxi directly through their easy-to-use Taxi Caller app (link below).


Hachiriki Taxi: +81 (0) 136-21-2508
Sprint Taxi: +81 (0) 136-555-400
Misora Hire: +81 (0) 136-221-171
Kutchan Hire: +81 (0) 136-221-212
Niseko Hire: +81 (0) 136-442-635
NGS Taxi: +81 (0) 136-55-7007



Whether you’re heading to one of Niseko’s celebrated restaurants, setting off on a non-ski adventure or just fancy a little shopping, there’s probably a bus that can take you there. Tomten staff are highly knowledgeable about local transportation and are happy to help you with timetables and directions.


Niseko United Shuttle

A service that connects the four neighbouring ski resorts, the Niseko United Shuttle is free for anyone in possession of an All Mountain Lift Ticket. Price (without All Mountain Lift Ticket): Timetable: Niseko United Shuttle Bus Timetable


Hanazono Shuttle Bus

Departing approximately every 30 minutes, this service carries passengers between Hirafu and Hanazono ski resorts. More information: Hanazono Shuttle Bus Timetable


Kutchan Night Go Bus

Keen to grab a few groceries or check out one of Kutchan’s many enticing restaurants? Jump aboard the Kutchan Night Go Bus. The service departs regularly from the Hirafu Welcome Centre, the Hirafu Intersection and the Hirafu Gondola.

View Hirafu Tomten Rooms

Twin Ensuite Room

2 Guests

Bath + Shower


Triple Ensuite Room

3 Guests

Bath + Shower


Quad Ensuite Room

4 Guests

Bath + Shower


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